Refund Policy

At MAX NEETJEE, we strive to provide high-quality online educational services to our students. However, we understand that circumstances may arise where a student may need to withdraw from a course or program. In such cases, our refund policy outlines the terms and conditions for refunds.

Course Fee Refund

This refund policy applies to all courses offered by MAX NEETJEE subject to the fulfilment of terms and conditions below.

Eligibility

A refund may be granted under the following circumstances:

The course has not yet begun.
The student has enrolled in the wrong course due to a buying mistake.
In the case where we have not received the fee, pending with the bank, any dispute, or any pending payment between the bank and customer, will not be refunded until we have received it in our bank account.

Process

To request a refund, the student must submit a written request official email of MAX NEETJEE within 07 days of the purchase date , after which no such application will be entertained. The request must include the following information:

The student’s name and contact information
The course fee that is being refunded
The reason for the refund request

Decisions

All refund requests will be reviewed on a case-by-case basis. MAX NEETJEE reserves the right to accept or deny any refund request.

Timeline

Refunds will be processed within 30 days of the decision to grant a refund.
Once the requested refund is accepted, the payment refund will be processed by the payment gateway, which was used by the customer. This may take 7-10 days or more as per the banking policy, No cash will be given in refund for any course or action.

Contact Information

If you have any questions about this refund policy, please contact us at [email protected]

Disclaimer

MAX NEETJEE reserves the right to modify or update this Refund Policy at any time.The updated policy will be effective immediately upon posting on our website, and it is the responsibility of the students and their parents/guardians to review the policy periodically.

Please note that this refund policy is subject to applicable laws and regulations, and MAX NEETJEE will comply with all legal requirements regarding refunds and consumer protection.